Return & Refund Policy

Last Updated: June 2026

Thank you for shopping with Handrift.

We want customers to shop with confidence. This Return & Refund Policy explains the procedures, requirements, and conditions that apply to returns and refunds for purchases made through our website.

By placing an order with Handrift, you agree to the terms outlined in this policy.

Return Eligibility

Customers may request a return within our designated return period, provided the item meets the conditions outlined below.

Return Window: 60 Days from the date of delivery.

To be eligible for a return, items should be returned in their original condition whenever possible.

Returned items should not show signs of excessive use, misuse, alteration, or intentional damage.

Handrift reserves the right to review all return requests before approval.

Return Period

Customers have sixty (60) calendar days from the delivery date to initiate a return request.

Return requests submitted after the 60-day return window may not be eligible for return approval.

Customers are encouraged to inspect their order promptly upon delivery.

How to Request a Return

To initiate a return, customers should contact our support team and provide the following information:

Full Name
Order Number
Email Address Used for Purchase
Product Name
Reason for Return

Our support team will review the request and provide return instructions where applicable.

Return Shipping Responsibility

Customers are responsible for all return shipping expenses.

This policy applies to all approved returns without exception.

Handrift does not provide prepaid return shipping labels.

Customers are responsible for:

Return shipping costs
Shipping carrier selection
Packaging materials
Return postage fees

Return Label Responsibility

Customers are solely responsible for obtaining and paying for return shipping labels.

Handrift does not issue free return labels and does not reimburse return label costs.

Customers may use the shipping carrier of their choice when returning eligible products.

Restocking Fees

Handrift does not charge restocking fees.

Restocking Fee: $0.00

Customers will not be charged any additional restocking fee for approved returns.

Hidden Charges

We believe in transparent policies and fair customer service.

Handrift does not impose hidden return processing fees, hidden refund fees, or additional administrative charges beyond those specifically disclosed in this policy.

Inspection of Returned Items

All returned merchandise may be inspected upon receipt.

The purpose of inspection is to verify:

Product identity
Order information
Return eligibility
Item condition

Handrift reserves the right to deny returns that do not comply with this policy.

Non-Returnable Situations

A return request may be denied in circumstances including, but not limited to:

Returns requested after the 60-day return period
Products intentionally damaged after delivery
Items altered by the customer
Fraudulent return requests
Products returned without authorization when required

Each return request is reviewed individually.

Refund Eligibility

Approved returns may qualify for a refund according to the terms outlined in this policy.

Refund eligibility is subject to:

Return approval
Receipt of returned merchandise
Verification of return conditions
Successful inspection process

Refund Window

Refund Processing Time: Up to 15 Business Days

Once an approved return has been received and inspected, refunds may require up to fifteen (15) business days to be processed.

Actual posting times may vary depending on the customer's financial institution or payment provider.

Refund Method

Approved refunds will generally be issued to the original payment method used during checkout.

Refunds cannot typically be redirected to an alternative payment method.

Customers should allow sufficient time for their financial institution to complete processing.

Partial Refunds

In certain circumstances, partial refunds may be issued where appropriate and permitted.

Examples may include situations involving:

Incomplete returns
Missing components
Products not returned in the condition received

All determinations are made after inspection and review.

Shipping Charges

Original shipping charges are generally non-refundable unless otherwise required by applicable law.

Return shipping costs remain the responsibility of the customer.

Customers should review this policy carefully before submitting a return request.

Exchanges

At this time, exchanges may not always be available.

Customers seeking a different product may contact customer support for assistance regarding available options.

Lost Return Shipments

Customers are responsible for ensuring returned products are shipped properly.

We recommend using a shipping service that provides tracking information.

Handrift is not responsible for returned packages that are lost, damaged, or delayed while in transit back to us.

Incorrect Return Information

Customers should ensure all information provided during the return process is accurate.

Incorrect return information may delay processing and resolution of return requests.

Fraud Prevention

Handrift reserves the right to investigate and refuse returns or refunds in cases involving suspected abuse, fraud, unauthorized transactions, or policy violations.